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eGroup Enabling Technologies is currently accepting applications and resumes for review in anticipation of interviewing cycles for a Service Delivery Engineer for afterhours shift position.
Company Description
eGroup Enabling Technologies is a five-time winner of Microsoft's Partner of the Year Award, specializing in Modern Workplace Technologies that promote secure communication and collaboration in the Cloud. eGroup Enabling Technologies is a 100% remote organization with staff throughout the United States. We are a results-focused organization with an exceptional team that consistently and effectively challenges each other to provide the best customer experiences.
Job Title
eGroup Enabling Technologies is seeking applications to join our Service Delivery Engineer team. The selected applicant will join a growing practice, working with clients to bring a blend of technical expertise and problem-solving methodologies to provide top quality service for EGroup Enabling Technologies’ customers.This position is a shift position that may include evening or overnight shift assignment. The shift assignment is to be determined during the interview cycle.
Job Purpose
Service Delivery Engineer will have the ability to qualify, troubleshoot, and resolve or escalate issues from clients that contract with EGroup Enabling Technologies for their managed solutions. Service Delivery Engineers support Azure, Office 365, Intune\Endpoint Manager, Microsoft Teams, Skype for Business Online and on-premises network troubleshooting, server, workstation, and end user support. This role does not have supervisory responsibility but requires engineers to work with client and internal resources to manage their systems.
Job Duties and Responsibilities
Service Delivery Engineers must be a strong technologist with solid business and communications skills. Ideal candidates are as comfortable working with a technical team as they are with client business users and know how to build bridges between the two audiences. Service Delivery Engineers develop relationships with key IT customer team members to help them achieve their goals.
Required Qualifications
A successful candidate must thrive in an ever-changing environment and will have the following experience and/or skills:
Education
Bachelor’s Degree in Computer Science, or a similar field. An equivalent combination of education and experience may substitute for a degree.
Experience
Knowledge, Skills, and Abilities
Working Conditions
This position and EGroup Enabling Technologies is a 100% remote environment. Candidates should have access to a productive work environment with the ability to complete work entirely on a company provided computer. Access to a strong internet connection is essential.
Job Type: Full-time
Salary: $50,000.00 - $65,000.00 per year
Benefits:
Schedule:
Full Time
$92k-112k (estimate)
04/25/2024
06/23/2024
The job skills required for Service Delivery Engineer include Problem Solving, Futures, Computer Science, Initiative, Collaboration, Written Communication, etc. Having related job skills and expertise will give you an advantage when applying to be a Service Delivery Engineer. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Service Delivery Engineer. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Service Delivery Engineer positions, which can be used as a reference in future career path planning. As a Service Delivery Engineer, it can be promoted into senior positions as a Biomedical Engineer IV that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Service Delivery Engineer. You can explore the career advancement for a Service Delivery Engineer below and select your interested title to get hiring information.